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Jayne Black

Jayne Black

Chief Operating Officer,
Brighton & Sussex University Hospitals NHS Trust

  • Sharing the strategy and journey to achieving an ‘Outstanding’ CQC rating and outlining the transformation of urgent and emergency care services at Worthing Hospital
  • Outlining how to see, treat, admit or discharge 95% of patients within four hours, hitting the national four-hour performance target
  • Meeting all patient needs in a kind, respectful and considerate manner and ensuring all staff understand the requirements of the Duty of Candour
  • Discussing how to create a service rated ‘outstanding’ for its responsiveness despite increasing demand