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Agenda

  • Day 1 | 22nd June
  • Day 2 | 23rd June
9:00 am
Login and Accessing Online Conference Platform

Use this time to explore the agenda for the day and make new connections with peers working across the health care sector.

This short explainer video will help you explore how to make the most of our new next generation Conference platform.

You’ll be able to create networking meet ups, access content on demand and use our new Q&A, chat functions and virtual polling tools.

9:40 am
Chair’s Welcome Address
Dr Joseph Godfrey
Dr Joseph Godfrey
Consultant Emergency Medicine and Honorary Lecturer
Manchester University NHS Foundation Trust and Manchester Metropolitan University
Confirmed
9:50 am
Morning Keynote: Digital Priorities that Support the Urgent and Emergency Care Agenda
Diane Baynham
Diane Baynham
Head of Service Design, Digital Urgent and Emergency Care
NHS X
Confirmed
10:10 am
Interactive Questions and Answers Session
10:20 am
Panel Discussion: 111 First – Where is the Service Now and How Can We Accelerate Impact?

This panel discussion will explore the success of the rollout of NHS 111 First on reducing pressures on urgent and emergency care, explore how the service can be scaled nationally and discuss how the service can be adapted to deliver greater impact.

Haidar Samiei
Haidar Samiei
Clinical Director
EMIS
Confirmed
Huw Edwards
Huw Edwards
Deputy Chief Operating Officer, System lead for Urgent and Emergency Care
Croydon Health Services NHS Trust
Confirmed
Jackie Bell
Jackie Bell
Head of Service 111
North West Ambulance Service
Confirmed
11:00 am
Break, Networking and Live Delegate Meet-Ups

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates, make connections, tour our real-time resources and content and take part on discussions via the tailored channels.

Don’t forget if you’ve missed a session, you can use our replay functions, so you can watch all the content on demand at a time that suits you.

11:20 am
Case Study: Developing and Implementing Outstanding Digital Clinical Transformation
  • Sharing how PELC implemented a virtual consultation process for injuries and its outcomes
  • Exploring how the new model for virtual consultations changed the patient pathways and reduced patient time in a clinical setting
  • Analysing the outcomes from the new system which 95% of patient rated as a 4/5 or better
  • Outlining lessons learnt and how PELC is looking to improve the service in the future through more collaboration with 111 and increased patient awareness
Dr Sarfaraz Munshi
Dr Sarfaraz Munshi
Acting Medical Director
Partnership of East London Co-operatives
Confirmed
11:40 am
Interactive Questions and Answers Session
11:50 am
Covid-19 Panel Discussion: What Have We Learnt and How Should We Move Forward?

This session will provide an opportunity to take a step back and asses how the sector has responded to the Covid-19 pandemic. Analysing what has been done well and key areas for improvement as we look to the future of how we can continue to ease pressure on urgent and emergency care departments. Looking at key learnings across the sector from Covid-19 and the importance of integrating services and promoting community care as we look at the post pandemic recovery.

Throughout the discussion, delegates will be encouraged to share their own experiences and findings in order to facilitate collaborative learning.

Dr Muhammad Saleem Nasir
Dr Muhammad Saleem Nasir
Clinical Director - Emergency Medicine
Wrightington Wigan and Leigh NHS Foundation Trust
Confirmed
Amanda Sullivan
Amanda Sullivan
Accountability Officer
Nottingham and Nottinghamshire CCG
Confirmed
Dr Anwer Qureshi
Dr Anwer Qureshi
Consultant Acute Care Physician
North Lincolnshire and Goole NHS Foundation Trust
Confirmed
12:30 pm
Keynote Address: Supporting the Creation of a Stable and Robust Workforce Across Urgent and Emergency Care Departments
Dr Matt Aiello
Dr Matt Aiello
National Programmes Lead, Education Reform
Health Education England
Confirmed
12:50 pm
Interactive Questions and Answers Session
1:00 pm
Day 1 Conference Close and Chair’s Closing Remarks

*Programme Subject to Change

9:00 am
Login and Accessing Online Conference Platform

Use this time to explore the agenda for the day and make new connections with peers working across the health care sector.

This short explainer video will help you explore how to make the most of our new next generation Conference platform.

You’ll be able to create networking meet ups, access content on demand and use our new Q&A, chat functions and virtual polling tools.

9:20 am
Chair’s Welcome Address
Professor Helen Snooks
Professor Helen Snooks
Professor of Health Services Research
Swansea University
Confirmed
9:30 am
Royal College of Emergency Medicine Guidance Update: Examining Quality Indicators and System Metrics for Emergency Departments
  • Outlining the RCEM’s position on continued use of the four-hour access standard as a high-level metric to monitor emergency care system performance
  • Discussing why system metrics based on an arbitrary ‘decision to admit’ time should be abandoned and how to improve quality indicators
  • Sharing practical insights on how an emergency department can analyse patient flow and future demand levels to implement long term patient safety planning
  • Analysing the next steps for the emergency medicine workforce considering the NHS England’s Review of standards and the possible impact the review could have on patients
Gordon Miles
Gordon Miles
Chief Executive
Royal College of Emergency Medicine
Confirmed
9:50 am
Interactive Questions and Answers Session
10:00 am
Technology Panel Session: Using Technology to Support the Delivery of Urgent and Emergency Care
  • Discussing the technology needs of urgent and emergency care teams and how innovative tech can make a crucial difference in the high pressured environment
  • Exploring how digital innovations that are transforming other areas of health care can be used to help urgent and emergency car delivery
  • Outlining how technology can help reduce A&E attendance and improve patient flow, through more accessible and up to date information provided to patients
  • Sharing how innovative technological solutions are key for reducing waiting times in A&E and improving patient outcomes
Dr Marc Farr
Dr Marc Farr
Chief Analytical Officer
East Kent Hospitals University NHS Foundation Trust
Confirmed
Daniel Hallen
Daniel Hallen
Head of Digital Technology & Digital Urgent & Emergency Care Digital Transformation
NHS England & NHS Improvement (North West)
Confirmed
Martin Orton
Martin Orton
Senior Programme Manager
Professional Record Standards Body (PRSB)
Confirmed
10:40 am
Break, Networking and Live Delegate Meet-Ups

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates, make connections, tour our real-time resources and content and take part on discussions via the tailored channels.

Don’t forget if you’ve missed a session, you can use our replay functions, so you can watch all the content on demand at a time that suits you.

11:00 am
Case Study: Delivering Emergency Care in the Community
Dr Sophie Mitchinson
Dr Sophie Mitchinson
Physician Response Unit Consultant and Darzi Fellow
Barts Health NHS Trust and London's Air Ambulance
Confirmed
11:20 am
Interactive Questions and Answers Session
11:30 am
Practical Insights Session: Learning How to Reduce Hospital Admissions through the Delivery of Award-Winning Community Care
  • Highlighting how the service was the first in the country to introduce direct referrals from NHS 111 for children under 5 to reduce hospital emergency attendance
  • Working in partnership across sectors, including with NHS 111 and health partners to deliver effective, integrated care in the community
  • Sharing guidance on effectively designing urgent care protocols which facilitates advanced care in the community and keeps patients close to home
  • Discussing how primary and secondary care can work more closely together to ensure that patients can access effective care in their community and receiving the right care at the right time

Winner NHS Parliamentary Award for Excellence in Urgent and Emergency Care in East of England 2020

Lynn Fanning
Lynn Fanning
Rapid Response Nurses Team Lead
Luton Children’s and Adults Community Health Services
Confirmed
11:50 am
Interactive Questions and Answers Session
12:00 pm
Data Panel Discussion: Improving Patient Flow Through Effective Data Management
  • Discussing how to integrate the use of data into patient flow planning, to better map out demand and capacity
  • Using a whole system approach to map out the urgent care pathway so that patients receive the right treatment in the right setting
  • Outlining how data can be used to predict demand and forecast future occupancy levels, allowing for better planning and performance
  • Exploring lessons learnt form using data during the pandemic and how this experience can be applied to improve services in the future
Dr Gabriel Jones
Dr Gabriel Jones
Consultant Emergency Medicine
St George's Hospital NHS Foundation Trust
Confirmed
Jo Thompson
Jo Thompson
Senior Analyst & Urgent Care Business Partner
Lincolnshire Community Health Service NHS Trust
Confirmed
12:40 pm
Chair's Closing Remarks

*Programme Subject to Change

Urgent and Emergency Care Conference 2021: The 2-Day Online Experience

  • 2 Days of Core Conference Content: Policy and Funding Updates, Best Practice and Panel Discussions
  • Live Q&As with policymakers and sector leaders
  • Match-making networking and live meeting scheduling with delegates
  • Replay functions so you never miss a session
  • Re-watch all the content for 30 days after the core Conference
  • Live chat, questioning and polling tools
  • Real time resources and presentations
  • Dedicated discussion groups to network and collaborate with peers through the 3 Days
  • Real solutions, ideas and answers for all colleagues working to deliver SEND provision
  • Varied formats and screen breaks to support an engaging experience
  • Post-event resources and workshop to facilitate implementation of key takeaways